FAQ

Frequently asked questions

Everything you need to know about Get On The Sauce® — our sauces, our heat, and how we do things. Can’t find your answer? Get in touch.

Are Get On The Sauce sauces vegetarian and vegan?

All our sauces are vegetarian and made with natural ingredients. Our Spicy Bourbon and Dragon’s Breath BBQ sauces are also labelled suitable for vegans. For any specific sauce, the label and product page list the full details — and you’re always welcome to ask us.

Are your sauces gluten-free?

Yes — Get On The Sauce sauces are gluten-free. Full ingredient lists are on each product page if you’d like to check for your specific needs.

How hot are they? What’s the heat scale?

The range runs from no heat to serious fire. In our BBQ sauces: Sweet & Smoky has all the flavour and none of the heat; Spicy Bourbon brings a gentle, balanced warmth; and Dragon’s Breath — our World Champion — is the fiery one. In our hot sauces, Chilli Lime is zesty and moderate, while Jolokia Rum Voodoo is made with ghost chilli and is seriously hot. The chilli symbols on each product give you a quick guide.

What awards have your sauces won?

A few we’re proud of. Dragon’s Breath took 1st Place in the BBQ Division at the World Hot Sauce Awards 2017 — our World Champion. Jolokia Rum Voodoo won 1st Place at the Hot Pepper Awards 2019 and 1st at the Mr Chilli Awards 2016. Spicy Bourbon has placed 2nd at the Hot Pepper Awards 2020, the Mr Chilli Awards 2016 and the World Hot Sauce Awards 2016.

Where are Get On The Sauce products made?

Get On The Sauce was born and bred in Wellington and is 100% Kiwi-owned — a genuine family business. Our sauces are made in New Zealand with natural ingredients and no artificial colours or preservatives. As we’ve grown, we’ve partnered with a New Zealand contract manufacturer to make our sauces at scale without dropping the quality.

What’s in the sauces? Any allergens?

Natural ingredients, with no artificial colours or preservatives. Each sauce’s full ingredient list is on its product page — the best place to check for specific allergens (several of our sauces contain mustard, for example).

Why does my 1kg pouch look different from the photos?

Our 1kg pouches currently ship in a silver label pouch while our fully branded black pouch is still in production. It’s the same sauce, same recipe and same design — just a different bag for now.

Do you deliver, and what’s your returns policy?

We ship across New Zealand, with shipping calculated at checkout (and free-shipping offers from time to time). If you’re not 100% happy, return an unused item in its original packaging within 30 days for a refund or exchange. If anything arrives broken, send a photo to orders@getonthesauce.com and we’ll replace it free of charge.

Where can I buy Get On The Sauce?

Right here at getonthesauce.co.nz, from selected stockists around New Zealand (see our Stockists page), and wholesale via Upstock.